Privacy Policy

KYOTO BEN collects only the information reasonably needed to answer inquiries, arrange tours, provide services and manage payments.

Information we may collect

Name, email address, travel date, group size, booking preferences and information you voluntarily provide about your itinerary or service needs.

Payments

Online card payments are processed by Stripe. KYOTO BEN does not receive or store your full card number or card security code on this website.

How information is used

Information is used to respond to inquiries, confirm availability, arrange services, communicate changes, process reservations, handle refunds and meet legal or accounting obligations.

Service providers

Where necessary to arrange a confirmed experience, relevant booking information may be shared with a venue, performer, restaurant or other service provider. Only information reasonably required for the arrangement is shared.

Retention and requests

Booking and transaction records may be retained as required for business, tax, accounting, dispute and legal purposes. For a privacy request, contact booking@kyotoben.com.

Contact

KYOTO BEN, Kyoto, Japan
booking@kyotoben.com